Michael S
NEWALLA, OK | 2021 GMC 1500 SierraJune 17, 2026
typical great service. Had a blow out on one of my tires. They had the tire in stock and had me up and running 30 minutes later.
Response from Confidence Buick GMC
June 18, 2026Michael, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Melissa M
OKC, OK | 2020 Buick Encore GXJune 15, 2026
Ryan was excellent to work with! He was new to Confidence Auto but he obviously was experienced and definitely qualified in service and repair! He thoroughly explained what was wrong with my car after diagnostic test. He kept me in the loop on the progress of repair and cost. Very Pleased with Ryan!!
Response from Confidence Buick GMC
June 16, 2026Melissa, thank you for your kind review; we are happy to pass along your comments to the team here at Confidence Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
David D
NEWALLA, OK | 2012 GMC Yukon XLJune 15, 2026
Had power steering pressure hose replaced in March 2026, then in June 2026 power steering fluid leaking. cause was loose bolt or fittings. then I get my vehicle back and drive it a few days and it would loose power and come back on. I pulled over on side of road because it died and would not restart. A young man pulled over to give me a jump start and found the negative battery cable was loose. Disappointed in quality control
Response from Confidence Buick GMC
June 16, 2026David, thank you for taking the time to leave us your feedback. We would like the opportunity to address your concerns. Please reach out to us directly at location-email when you have a chance. Thank you, and we look forward to hearing from you.
Tyler S
CHOCTAW, OK | 2021 GMC YukonJune 10, 2026
Ray was awesome. Felt like a very honest service shop. I like that I wasn’t pressured into trying to get something else done to my vehicle. Will 100% be back
Response from Confidence Buick GMC
June 11, 2026Tyler, we really appreciate your feedback. We're looking forward to your next visit with us!
David T
OKC, OK | 2023 GMC Sierra 1500June 10, 2026
Always fast, courteous service.
Response from Confidence Buick GMC
June 11, 2026David, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jason P
NEWCASTLE, OK | 2025 GMC Sierra 2500 HDJune 1, 2026
I got charged for a software up. That I did not authorize.
Response from Confidence Buick GMC
June 25, 2026Jason, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you.
Tommy N
EDMOND, OK | 2026 GMC Sierra 1500May 20, 2026
I had a bed cover, bug shield and wheel locks installed on my 2026 GMC Sierra. Richard Burrows took care of getting everything installed and it looked fantastic. Richard is one of a kind, always ensuring the customer is kept up to date on the progress and done right the first time. Thank you Richard!
Anita T
OKLAHOMA CITY, OK | 2021 Buick Encore GXMay 20, 2026
Same day service was made available for my oil change. Thank you
Raymond M
Lawton, OK | 2025 Buick Encore GXMay 16, 2026
From the moment we got our car and until now, our 3rd time coming for oil change and other things it's always been a good experience.
James M
HARRAH, OK | 2021 GMC 1500 SierraMay 14, 2026
Went in for an oil change and tire rotation snf Richard checked me in. Went to the customer lounge and had coffee while I was waiting.Richard came in after about 35 minutes an told me the vehicle was ready. I was surprised that the vehicle was finished that quick.